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Willow Pass Healthcare Center

3318 WILLOW PASS ROAD · CONCORD, CA · 94519

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Record foundThis page contains a facility record from the named public source.

Before a visit

Key questions from this public record

These questions come from fields in the CMS record. They describe what to ask, not what care is like today.

  1. CMS flags the most recent health inspection as more than two years ago. When was the latest inspection, and where can we read its report?
  2. CMS lists 24 health deficiencies in its latest rating cycle. Which findings were corrected, and where can we verify that?
  3. CMS lists 1 fine. What was it for, and where can we read the related records?

CMS data processed: 2026-08-01. See the source fields and all questions.

At a glance

Record status
Record found
CMS Certification Number
055241
Facility type
Nursing home
Certified beds
81
Ownership
For profit - Corporation
County or equivalent
Contra Costa
CMS area classification
Urban
Phone
(925) 689-9222
CMS data processed
2026-08-01

Published CMS ratings

Overall
3 of 5
Health inspection
2 of 5
Staffing
4 of 5
Quality measures
5 of 5

Ratings are published by CMS. CareLedger does not create or alter federal star ratings.

Published CMS staffing measures

Staffing figures to ask about

CMS reports nurse hours per resident per day, weekend hours and staff turnover. These figures can help you prepare questions about coverage and continuity. How to read these staffing numbers.

Total nurse hours per resident per day
3.99 hours
RN hours per resident per day
0.58 hours
Weekend nurse hours per resident per day
3.71 hours
Weekend RN hours per resident per day
0.42 hours
Nursing staff turnover
46.0%
RN turnover
30.0%
Administrators who left
0

Ask the home: how are weekday and weekend shifts staffed now, and how do you cover absences? More questions for a visit.

These published measures cover different reporting periods and are not a real-time staffing count or a judgment about care today. CMS processing date: 2026-08-01. Open this facility's CMS source row. How Medicare explains staffing measures.

Record timeline

  1. Retrieved by CareLedger

    The public source record was retrieved for this directory.

  2. CMS data processed

    CMS lists this as the processing date for the published dataset row.

  3. Standard survey listed

    Most recent standard survey: 2022-10-14. Health deficiencies: 24.

For your visit

Questions to take with you

Public records can help you prepare, but they cannot tell you what daily life feels like now. Ask to see current documents and talk through anything that matters to your family.

  1. CMS flags the most recent health inspection as more than two years ago. When was the latest inspection, and where can we read its report?Why this question: CMS most recent health inspection more than two years ago · CMS data processed 2026-08-01
  2. CMS lists 24 health deficiencies in its latest rating cycle. Which findings were corrected, and where can we verify that?Why this question: CMS rating cycle 1 total number of health deficiencies · CMS data processed 2026-08-01
  3. CMS lists 1 fine. What was it for, and where can we read the related records?Why this question: CMS number of fines · CMS data processed 2026-08-01

These are conversation prompts, not new findings or recommendations. The source record may lag behind current conditions. Check the CMS source data

Inspection record

Most recent standard survey: 2022-10-14. Health deficiencies: 24.

How to read an inspection record

From the CMS Health Deficiencies file

Citations on the most recent survey date in this CMS file

The latest date with a citation for this facility in this file is . This may not be the facility’s latest inspection. The entries below are source records, not an assessment of care today.

  1. CMS tag 0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies

    CMS requirement: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-14 · CMS scope/severity code: D

  2. CMS tag 0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies

    CMS requirement: Respond appropriately to all alleged violations.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-14 · CMS scope/severity code: D

The correction field and date are reproduced from CMS; they do not independently verify a correction or establish whether a concern exists now. Open the CMS Health Deficiencies data for this CCN. CMS processing date: 2026-08-01. Retrieved for CareLedger: 2026-09-22.

From the CMS citation file

CMS citation tags seen on multiple survey dates

These tags appear on at least two distinct CMS survey dates. The dates and source are shown; this is not a statement about current conditions or whether a finding remains unresolved.

Topics in citations from multiple survey dates

These topics group CMS tags with reviewed descriptions. The dated list below shows every repeated tag, including tags without a topic label. Open the CMS source.

  • Abuse prevention and reporting 1 CMS tag · 2 survey dates Tags 0600 · Most recent citation date
  • Assessment and care planning 2 CMS tags · 5 survey dates Tags 0655, 0656 · Most recent citation date
  • Daily living support 1 CMS tag · 3 survey dates Tags 0677 · Most recent citation date

These dates describe past CMS citations. Ask the facility about current practice.

  1. CMS tag 0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies

    CMS describes the regulatory requirement as: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Survey dates: ,

  2. CMS tag 0656 Resident Assessment and Care Planning Deficiencies

    CMS describes the regulatory requirement as: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Survey dates: , ,

  3. CMS tag 0677 Quality of Life and Care Deficiencies

    CMS describes the regulatory requirement as: Provide care and assistance to perform activities of daily living for any resident who is unable.

    Survey dates: , ,

  4. CMS tag 0584 Resident Rights Deficiencies

    CMS describes the regulatory requirement as: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Survey dates: , ,

Show 8 more tags seen on multiple dates
  1. CMS tag 0583 Resident Rights Deficiencies

    CMS describes the regulatory requirement as: Keep residents' personal and medical records private and confidential.

    Survey dates: ,

  2. CMS tag 0655 Resident Assessment and Care Planning Deficiencies

    CMS describes the regulatory requirement as: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Survey dates: ,

  3. CMS tag 0695 Quality of Life and Care Deficiencies

    CMS describes the regulatory requirement as: Provide safe and appropriate respiratory care for a resident when needed.

    Survey dates: ,

  4. CMS tag 0755 Pharmacy Service Deficiencies

    CMS describes the regulatory requirement as: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Survey dates: ,

  5. CMS tag 0761 Pharmacy Service Deficiencies

    CMS describes the regulatory requirement as: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Survey dates: ,

  6. CMS tag 0812 Nutrition and Dietary Deficiencies

    CMS describes the regulatory requirement as: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Survey dates: ,

  7. CMS tag 0880 Infection Control Deficiencies

    CMS describes the regulatory requirement as: Provide and implement an infection prevention and control program.

    Survey dates: ,

  8. CMS tag 0912 Environmental Deficiencies

    CMS describes the regulatory requirement as: Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Survey dates: , ,

Questions you could ask on a visit

  1. For CMS tag 0600 listed on 2026-03-26, 2024-04-11, could you show us the relevant inspection reports and explain how the facility handles abuse prevention and reporting today?
  2. For CMS tag 0656 listed on 2026-03-13, 2023-08-31, 2020-02-07, could you show us the relevant inspection reports and explain how the facility handles resident assessment and care planning today?

These prompts use reviewed topic labels from the CMS descriptions. They are not additional inspection findings.

Source: CMS Health Deficiencies for this CCN. CMS processing date: 2026-08-01. Retrieved for CareLedger: 2026-09-22. These historical dates are not a claim about current practice.

Enforcement record

Fines: 1 ($45,702.00 total). Payment denials: 1.

Source and coverage

Coverage status
verified live data
Source agency
Centers for Medicare & Medicaid Services
Retrieved
2026-09-23
Confidence
primary_source
Open the official source

Public records can lag, omit context, or use terms differently across states. Verify material facts with the source agency and facility.