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Heritage Manor Nursing And Rehabilitation Center

9500 Grand River Ave · Detroit, MI · 48204

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Record foundThis page contains a facility record from the named public source.

Before a visit

Key questions from this public record

These questions come from fields in the CMS record. They describe what to ask, not what care is like today.

  1. The CMS record displays an abuse icon. Could you show us the related inspection findings and explain what changed afterward?
  2. CMS lists 15 health deficiencies in its latest rating cycle. Which findings were corrected, and where can we verify that?
  3. CMS lists 2 payment denials. What led to them, and what has changed since?

CMS data processed: 2026-08-01. See the source fields and all questions.

At a glance

Record status
Record found
CMS Certification Number
235234
Facility type
Nursing home
Certified beds
122
Ownership
For profit - Corporation
County or equivalent
Wayne
CMS area classification
Urban
Phone
(313) 491-7920
CMS data processed
2026-08-01

Published CMS ratings

Overall
1 of 5
Health inspection
1 of 5
Staffing
3 of 5
Quality measures
4 of 5

Ratings are published by CMS. CareLedger does not create or alter federal star ratings.

Published CMS staffing measures

Staffing figures to ask about

CMS reports nurse hours per resident per day, weekend hours and staff turnover. These figures can help you prepare questions about coverage and continuity. How to read these staffing numbers.

Total nurse hours per resident per day
3.55 hours
RN hours per resident per day
0.33 hours
Weekend nurse hours per resident per day
3.06 hours
Weekend RN hours per resident per day
0.17 hours
Nursing staff turnover
53.6%
RN turnover
57.1%
Administrators who left
0

Ask the home: how are weekday and weekend shifts staffed now, and how do you cover absences? More questions for a visit.

These published measures cover different reporting periods and are not a real-time staffing count or a judgment about care today. CMS processing date: 2026-08-01. Open this facility's CMS source row. How Medicare explains staffing measures.

Record timeline

  1. Retrieved by CareLedger

    The public source record was retrieved for this directory.

  2. CMS data processed

    CMS lists this as the processing date for the published dataset row.

  3. Standard survey listed

    Most recent standard survey: 2026-03-06. Health deficiencies: 15.

For your visit

Questions to take with you

Public records can help you prepare, but they cannot tell you what daily life feels like now. Ask to see current documents and talk through anything that matters to your family.

  1. The CMS record displays an abuse icon. Could you show us the related inspection findings and explain what changed afterward?Why this question: CMS abuse icon · CMS data processed 2026-08-01
  2. CMS lists 15 health deficiencies in its latest rating cycle. Which findings were corrected, and where can we verify that?Why this question: CMS rating cycle 1 total number of health deficiencies · CMS data processed 2026-08-01
  3. CMS lists 2 payment denials. What led to them, and what has changed since?Why this question: CMS number of payment denials · CMS data processed 2026-08-01

These are conversation prompts, not new findings or recommendations. The source record may lag behind current conditions. Check the CMS source data

Inspection record

Most recent standard survey: 2026-03-06. Health deficiencies: 15.

How to read an inspection record

From the CMS Health Deficiencies file

Citations on the most recent survey date in this CMS file

The latest date with a citation for this facility in this file is . This may not be the facility’s latest inspection. The entries below are source records, not an assessment of care today.

  1. CMS tag 0567 Resident Rights Deficiencies

    CMS requirement: Honor the resident's right to manage his or her financial affairs.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: E

  2. CMS tag 0568 Resident Rights Deficiencies

    CMS requirement: Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: E

  3. CMS tag 0578 Resident Rights Deficiencies

    CMS requirement: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: E

  4. CMS tag 0602 Freedom from Abuse, Neglect, and Exploitation Deficiencies

    CMS requirement: Protect each resident from the wrongful use of the resident's belongings or money.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: D

  5. CMS tag 0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies

    CMS requirement: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: D

Show 9 more citations from this date
  1. CMS tag 0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies

    CMS requirement: Respond appropriately to all alleged violations.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: D

  2. CMS tag 0656 Resident Assessment and Care Planning Deficiencies

    CMS requirement: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: D

  3. CMS tag 0675 Quality of Life and Care Deficiencies

    CMS requirement: Honor each resident's preferences, choices, values and beliefs.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: D

  4. CMS tag 0690 Quality of Life and Care Deficiencies

    CMS requirement: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: D

  5. CMS tag 0805 Nutrition and Dietary Deficiencies

    CMS requirement: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: D

  6. CMS tag 0812 Nutrition and Dietary Deficiencies

    CMS requirement: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: F

  7. CMS tag 0880 Infection Control Deficiencies

    CMS requirement: Provide and implement an infection prevention and control program.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: F

  8. CMS tag 0908 Environmental Deficiencies

    CMS requirement: Keep all essential equipment working safely.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: F

  9. CMS tag 0921 Environmental Deficiencies

    CMS requirement: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-04-10 · CMS scope/severity code: F

The correction field and date are reproduced from CMS; they do not independently verify a correction or establish whether a concern exists now. Open the CMS Health Deficiencies data for this CCN. CMS processing date: 2026-08-01. Retrieved for CareLedger: 2026-09-22.

From the CMS citation file

CMS citation tags seen on multiple survey dates

These tags appear on at least two distinct CMS survey dates. The dates and source are shown; this is not a statement about current conditions or whether a finding remains unresolved.

Topics in citations from multiple survey dates

These topics group CMS tags with reviewed descriptions. The dated list below shows every repeated tag, including tags without a topic label. Open the CMS source.

  • Abuse prevention and reporting 3 CMS tags · 5 survey dates Tags 0600, 0602, 0609 · Most recent citation date
  • Supervision and physical safety 1 CMS tag · 4 survey dates Tags 0921 · Most recent citation date
  • Assessment and care planning 1 CMS tag · 2 survey dates Tags 0656 · Most recent citation date

These dates describe past CMS citations. Ask the facility about current practice.

  1. CMS tag 0602 Freedom from Abuse, Neglect, and Exploitation Deficiencies

    CMS describes the regulatory requirement as: Protect each resident from the wrongful use of the resident's belongings or money.

    Survey dates: ,

  2. CMS tag 0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies

    CMS describes the regulatory requirement as: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Survey dates: ,

  3. CMS tag 0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies

    CMS describes the regulatory requirement as: Respond appropriately to all alleged violations.

    Survey dates: ,

  4. CMS tag 0656 Resident Assessment and Care Planning Deficiencies

    CMS describes the regulatory requirement as: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Survey dates: ,

Show 7 more tags seen on multiple dates
  1. CMS tag 0690 Quality of Life and Care Deficiencies

    CMS describes the regulatory requirement as: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Survey dates: ,

  2. CMS tag 0812 Nutrition and Dietary Deficiencies

    CMS describes the regulatory requirement as: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Survey dates: ,

  3. CMS tag 0880 Infection Control Deficiencies

    CMS describes the regulatory requirement as: Provide and implement an infection prevention and control program.

    Survey dates: ,

  4. CMS tag 0921 Environmental Deficiencies

    CMS describes the regulatory requirement as: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Survey dates: , , ,

  5. CMS tag 0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies

    CMS describes the regulatory requirement as: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Survey dates: ,

  6. CMS tag 0658 Resident Assessment and Care Planning Deficiencies

    CMS describes the regulatory requirement as: Ensure services provided by the nursing facility meet professional standards of quality.

    Survey dates: ,

  7. CMS tag 0919 Environmental Deficiencies

    CMS describes the regulatory requirement as: Make sure that a working call system is available in each resident's bathroom and bathing area.

    Survey dates: ,

Questions you could ask on a visit

  1. For CMS tag 0602 listed on 2026-03-06, 2025-07-31, could you show us the relevant inspection reports and explain how the facility handles abuse prevention and reporting today?
  2. For CMS tag 0656 listed on 2026-03-06, 2024-09-25, could you show us the relevant inspection reports and explain how the facility handles resident assessment and care planning today?

These prompts use reviewed topic labels from the CMS descriptions. They are not additional inspection findings.

Source: CMS Health Deficiencies for this CCN. CMS processing date: 2026-08-01. Retrieved for CareLedger: 2026-09-22. These historical dates are not a claim about current practice.

Enforcement record

Fines: 0 ($0.00 total). Payment denials: 2.

Source and coverage

Coverage status
verified live data
Source agency
Centers for Medicare & Medicaid Services
Retrieved
2026-09-24
Confidence
primary_source
Open the official source

Public records can lag, omit context, or use terms differently across states. Verify material facts with the source agency and facility.