At a glance
- Record status
- Record found
- CMS Certification Number
- 235311
- Facility type
- Nursing home
- Certified beds
- 100
- Ownership
- For profit - Individual
- County or equivalent
- Kalamazoo
- CMS area classification
- Urban
- Phone
- (269) 343-2587
- CMS data processed
- 2026-08-01
Published CMS ratings
- Overall
- 1 of 5
- Health inspection
- 1 of 5
- Staffing
- 3 of 5
- Quality measures
- 4 of 5
Ratings are published by CMS. CareLedger does not create or alter federal star ratings.
Published CMS staffing measures
Staffing figures to ask about
CMS reports nurse hours per resident per day, weekend hours and staff turnover. These figures can help you prepare questions about coverage and continuity. How to read these staffing numbers.
- Total nurse hours per resident per day
- 3.44 hours
- RN hours per resident per day
- 0.58 hours
- Weekend nurse hours per resident per day
- 3.00 hours
- Weekend RN hours per resident per day
- 0.34 hours
- Nursing staff turnover
- 57.4%
- RN turnover
- 41.7%
- Administrators who left
- 0
Ask the home: how are weekday and weekend shifts staffed now, and how do you cover absences? More questions for a visit.
These published measures cover different reporting periods and are not a real-time staffing count or a judgment about care today. CMS processing date: 2026-08-01. Open this facility's CMS source row. How Medicare explains staffing measures.
Record timeline
- Retrieved by CareLedger
The public source record was retrieved for this directory.
- CMS data processed
CMS lists this as the processing date for the published dataset row.
- Standard survey listed
Most recent standard survey: 2026-04-30. Health deficiencies: 28.
For your visit
Questions to take with you
Public records can help you prepare, but they cannot tell you what daily life feels like now. Ask to see current documents and talk through anything that matters to your family.
- CMS lists 28 health deficiencies in its latest rating cycle. Which findings were corrected, and where can we verify that?Why this question: CMS rating cycle 1 total number of health deficiencies · CMS data processed 2026-08-01
- CMS lists 1 fine. What was it for, and where can we read the related records?Why this question: CMS number of fines · CMS data processed 2026-08-01
- CMS lists 1 payment denial. What led to it, and what has changed since?Why this question: CMS number of payment denials · CMS data processed 2026-08-01
These are conversation prompts, not new findings or recommendations. The source record may lag behind current conditions. Check the CMS source data
Inspection record
Most recent standard survey: 2026-04-30. Health deficiencies: 28.
From the CMS Health Deficiencies file
Citations on the most recent survey date in this CMS file
The latest date with a citation for this facility in this file is . This may not be the facility’s latest inspection. The entries below are source records, not an assessment of care today.
CMS tag 0550 Resident Rights Deficiencies
CMS requirement: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-05-18 · CMS scope/severity code: D
CMS tag 0554 Resident Rights Deficiencies
CMS requirement: Allow residents to self-administer drugs if determined clinically appropriate.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-05-18 · CMS scope/severity code: D
CMS tag 0561 Resident Rights Deficiencies
CMS requirement: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-05-18 · CMS scope/severity code: D
CMS tag 0580 Resident Rights Deficiencies
CMS requirement: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-06-17 · CMS scope/severity code: D
CMS tag 0585 Resident Rights Deficiencies
CMS requirement: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-05-18 · CMS scope/severity code: E
Show 12 more citations from this date
CMS tag 0656 Resident Assessment and Care Planning Deficiencies
CMS requirement: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-06-17 · CMS scope/severity code: D
CMS tag 0657 Resident Assessment and Care Planning Deficiencies
CMS requirement: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-06-17 · CMS scope/severity code: D
CMS tag 0686 Quality of Life and Care Deficiencies
CMS requirement: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-06-17 · CMS scope/severity code: D
CMS tag 0689 Quality of Life and Care Deficiencies
CMS requirement: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-05-18 · CMS scope/severity code: D
CMS tag 0698 Quality of Life and Care Deficiencies
CMS requirement: Provide safe, appropriate dialysis care/services for a resident who requires such services.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-06-17 · CMS scope/severity code: D
CMS tag 0725 Nursing and Physician Services Deficiencies
CMS requirement: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-05-18 · CMS scope/severity code: F
CMS tag 0756 Pharmacy Service Deficiencies
CMS requirement: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-05-18 · CMS scope/severity code: D
CMS tag 0759 Pharmacy Service Deficiencies
CMS requirement: Ensure medication error rates are not 5 percent or greater.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-05-18 · CMS scope/severity code: D
CMS tag 0838 Administration Deficiencies
CMS requirement: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-05-18 · CMS scope/severity code: F
CMS tag 0867 Administration Deficiencies
CMS requirement: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-06-17 · CMS scope/severity code: E
CMS tag 0880 Infection Control Deficiencies
CMS requirement: Provide and implement an infection prevention and control program.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-05-18 · CMS scope/severity code: F
CMS tag 0921 Environmental Deficiencies
CMS requirement: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
CMS correction field: Deficient, Provider has date of correction · Correction date in file: 2026-05-18 · CMS scope/severity code: F
The correction field and date are reproduced from CMS; they do not independently verify a correction or establish whether a concern exists now. Open the CMS Health Deficiencies data for this CCN. CMS processing date: 2026-08-01. Retrieved for CareLedger: 2026-09-22.
From the CMS citation file
CMS citation tags seen on multiple survey dates
These tags appear on at least two distinct CMS survey dates. The dates and source are shown; this is not a statement about current conditions or whether a finding remains unresolved.
Topics in citations from multiple survey dates
These topics group CMS tags with reviewed descriptions. The dated list below shows every repeated tag, including tags without a topic label. Open the CMS source.
- Assessment and care planning 2 CMS tags · 6 survey dates Tags 0656, 0684 · Most recent citation date
- Supervision and physical safety 2 CMS tags · 5 survey dates Tags 0689, 0921 · Most recent citation date
- Pressure-injury care 1 CMS tag · 6 survey dates Tags 0686 · Most recent citation date
These dates describe past CMS citations. Ask the facility about current practice.
-
CMS tag 0550 Resident Rights Deficiencies
CMS describes the regulatory requirement as: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Survey dates: , , ,
-
CMS tag 0554 Resident Rights Deficiencies
CMS describes the regulatory requirement as: Allow residents to self-administer drugs if determined clinically appropriate.
Survey dates: ,
-
CMS tag 0585 Resident Rights Deficiencies
CMS describes the regulatory requirement as: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Survey dates: ,
-
CMS tag 0656 Resident Assessment and Care Planning Deficiencies
CMS describes the regulatory requirement as: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Survey dates: , , ,
Show 14 more tags seen on multiple dates
CMS tag 0686 Quality of Life and Care Deficiencies
CMS describes the regulatory requirement as: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Survey dates: , , , , ,
CMS tag 0689 Quality of Life and Care Deficiencies
CMS describes the regulatory requirement as: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Survey dates: , , ,
CMS tag 0725 Nursing and Physician Services Deficiencies
CMS describes the regulatory requirement as: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Survey dates: , ,
CMS tag 0756 Pharmacy Service Deficiencies
CMS describes the regulatory requirement as: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Survey dates: ,
CMS tag 0880 Infection Control Deficiencies
CMS describes the regulatory requirement as: Provide and implement an infection prevention and control program.
Survey dates: , , , ,
CMS tag 0921 Environmental Deficiencies
CMS describes the regulatory requirement as: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Survey dates: , ,
CMS tag 0677 Quality of Life and Care Deficiencies
CMS describes the regulatory requirement as: Provide care and assistance to perform activities of daily living for any resident who is unable.
Survey dates: ,
CMS tag 0690 Quality of Life and Care Deficiencies
CMS describes the regulatory requirement as: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Survey dates: , ,
CMS tag 0693 Quality of Life and Care Deficiencies
CMS describes the regulatory requirement as: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Survey dates: ,
CMS tag 0658 Resident Assessment and Care Planning Deficiencies
CMS describes the regulatory requirement as: Ensure services provided by the nursing facility meet professional standards of quality.
Survey dates: ,
CMS tag 0600 Freedom from Abuse, Neglect, and Exploitation Deficiencies
CMS describes the regulatory requirement as: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Survey dates: ,
CMS tag 0610 Freedom from Abuse, Neglect, and Exploitation Deficiencies
CMS describes the regulatory requirement as: Respond appropriately to all alleged violations.
Survey dates: ,
CMS tag 0609 Freedom from Abuse, Neglect, and Exploitation Deficiencies
CMS describes the regulatory requirement as: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Survey dates: ,
CMS tag 0684 Quality of Life and Care Deficiencies
CMS describes the regulatory requirement as: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Survey dates: ,
Questions you could ask on a visit
- For CMS tag 0656 listed on 2026-04-30, 2026-02-24, 2025-02-26, 2024-05-02, could you show us the relevant inspection reports and explain how the facility handles resident assessment and care planning today?
These prompts use reviewed topic labels from the CMS descriptions. They are not additional inspection findings.
Source: CMS Health Deficiencies for this CCN. CMS processing date: 2026-08-01. Retrieved for CareLedger: 2026-09-22. These historical dates are not a claim about current practice.
Enforcement record
Fines: 1 ($18,274.00 total). Payment denials: 1.
Source and coverage
- Coverage status
- verified live data
- Source agency
- Centers for Medicare & Medicaid Services
- Retrieved
- 2026-09-24
- Confidence
- primary_source
Public records can lag, omit context, or use terms differently across states. Verify material facts with the source agency and facility.